English articles
How to close the smart lock?
Ook beschikbaar in Nederlands Closing the smaller locks close by clicking the lock button If you click the button on top of the lock the motor closes the lock for you. You can normally also close this lock type by clicking the return button on the ...
The lights on my bike don’t work, what should I do?
Ook beschikbaar in Nederlands Some feedback from Adam, our bike mechanic: Most bikes have magnetic powered lights and the best way to test if they are working is to spin each wheel separately and inspect whether the light works (it can sometimes take ...
How do I adjust the saddle height?
Ook beschikbaar in Nederlands Each bike has a lever to allow you to adjust the saddle height. Lift (for some types) and then pull the lever anticlockwise to loosen. When the seat post is loose enough, you can adjust the height as needed. Remember to ...
How many bikes can I take using the same account?
Ook beschikbaar in Nederlands You can rent up to two bikes using the same account. Just make sure your account is activated by adding a payment authorization or confirming your university / company e-mail. For special occasions (practicals, for ...
For how many hours can I take a bike?
Ook beschikbaar in Nederlands The maximum rental period has been extended to 72 hours. The pricing remains the same: 4,50 credits for every additional 24 hours. The bike share is not intended for long-term use, therefore after 72 hours there is an ...
Is it possible make bikes available at our location?
Ook beschikbaar in Nederlands Many users like the flexibility offered by the high number of return locations. Regularly users ask if their office / (apartment) building can be added to the network. We are open to add locations in Wageningen and Ede. ...
Can I share my own bike on Cykl?
With Cykl P2P you can share your (spare) bike with friends, colleagues or all users that also added a bike. Only friends can see your bike (in blue). Easily locate your bike How does it work? - Add friends by phonenumber. - Add colleagues by company ...
Payment options
Ook beschikbaar in Nederlands Before renting your first bike you need to enable recurring payments. For students with a valid student e-mail there is also a pre-paid option. If you enable recurring payments your account will be automatically ...
How to enable GPS location services?
Ook beschikbaar in Nederlands In short 1. Make sure to turn on the GPS sensor of your device. 2. Allow your internet browser to use GPS location services in the device settings menu. 3. Allow cykl.nl access to your location when opening the website. ...
Which email addresses are whitelisted?
Ook beschikbaar in Nederlands If you register into the Cykl bike sharing system with one of the following domains, you have the widest range of payment options including pre-paid credit. Any (student) e-mail belonging to any Dutch university or ...
Which traffic rules do apply?
As described in the Cykl terms and conditions any Cykl user should be familiar with the Dutch traffic rules. The following pages might be helpful. A leaflet with road traffic signs and regulations in the Netherlands issued by the Dutch government can ...
Which Penalties can Cykl apply?
Ook beschikbaar in Nederlands Cykl Penalties Policy The Cykl Penalties Policy has been introduced to encourage positive and responsible behavior. Repeated minor offences result in temporary bans. Major offences will always result in a permanent ban. ...
How can I change my password?
Ook beschikbaar in Nederlands Resetting your password is easy and secure using our SMS verification method. This is how it works: 1. Enter your phone number at cykl.nl 2. Click the link 'Forgotten? Reset Password' 3. You will receive an SMS ...
How to register?
Ook beschikbaar in Nederlands Registrations are open for everyone, register via the link below. -> cykl.nl/register.php Which countries phone numbers are supported? Through our SMS service provider we support 188 countries including all EU countries ...
Pricing
Ook beschikbaar in Nederlands Regular users € 0,90 / 30 minutes Capped at € 3,60 / 12h Capped at € 4,50 / 24h Returning at Ede-Wageningen: +€ 0,90 Each additional 24h: € 4,50 Each additional 24h after 72h: €9,00 / 24 h (includes € 4,50 penalty) ...
How to return a bike?
Ook beschikbaar in Nederlands You can always need to bring the bike back to a Cykl destination. Once the bike is there you can finish the ride using the website or app. Finishing the ride 1. Select a return destination. Open the map by clicking 'open ...
How to buy credits?
Ook beschikbaar in Nederlands You can add credit using the Cykl website. This is how it works: 1. Once signed in, click the + button. 2. Thereafter, choose the number of credits you are willing to buy. 3. Continue with your preferred payment method ...
How to rent a bicycle?
Ook beschikbaar in Nederlands Renting a Cykl bicycle is plain and simple. You need to register and add some credit first. Rent a bike with the Cykl website or app 1. Sign in to Cykl 2. Select the Cykl destination from the drop-down menu or via the ...